Your Privacy
We use cookies to give you a better experience in UTMStack
You can learn more about what kind of cookies we use, why, and how from our Privacy Policy. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings in our cookie banner to change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. For more details, check out our Privacy Policy link below.
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems, but do not store any person information. They are usually set in response to your actions that triggers a request for services, such as setting your privacy preferences, logging in or filling forms. You can change your browser settings to alert you about these cookies, but some parts of the Website may not work.
View Cookies
Trying to install the windows agent on Windows 10 system and it is erroring out with "Target machine actively refused it." It is trying to connect on port 9000 but when I check the UTMStack server it is showing that port 9000 is not listening. I have attached the error message.
Attachments (1)
Capture.JPG
34 KB
1 Votes
Juan Manuel Libera Frómeta posted 7 months ago Admin Best Answer
I understand that you have been experiencing issues installing the Windows agent on your Windows 10 system due to a connection error on port 9000. We recommend restarting the server to temporarily resolve the issue. After doing so, please try to install the agent again. If you continue to experience the same connection problem on port 9000 after restarting the server and attempting to install the Windows agent again, we recommend opening a new topic in our technical support forum. We are here to assist you in any way we can.
Best regards,
Support Team
0 Votes
2 Comments
Robert posted 6 months ago
I'm having the same problem (when I installed from the ISO). I also noticed a bunch of zombie processes which keep being generated as well. There is definitely something wrong with the ISO installer.
0 Votes
Juan Manuel Libera Frómeta posted 7 months ago Admin Answer
I understand that you have been experiencing issues installing the Windows agent on your Windows 10 system due to a connection error on port 9000. We recommend restarting the server to temporarily resolve the issue. After doing so, please try to install the agent again. If you continue to experience the same connection problem on port 9000 after restarting the server and attempting to install the Windows agent again, we recommend opening a new topic in our technical support forum. We are here to assist you in any way we can.
Best regards,
Support Team
0 Votes
Login or Sign up to post a comment