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1 Votes
Juan Manuel Libera Frómeta posted 2 months ago Admin Best Answer
We recommend that you telnet from the windows server to the utmstack server.
The error message you are receiving suggests that the Windows Event Log service is not working properly.
As an initial recommendation, we suggest you verify that the necessary ports for Windows Event Logs are open, including port
5044/TCP used to send logs,
1514-1516/TCP used for HIDS agent communications,
55000/TCP used for the HIDS management API, and port
9000/TCP used to connect to the agent manager.
Checking and opening these ports may solve the problem.
If after verifying the ports and opening them the problem persists, please do not hesitate to contact us again so that we can continue to assist you. We will be happy to assist you in any way possible.
0 Votes
2 Comments
Jason Hall posted about 2 months ago
Hi, all the required ports were open and could telnet to them from the Windows Server to the UTM Server,
As a test installed an earlier version of the Windows Agent and this fixed the issue for all the servers. So it looks like the latest version of the agent wasn't working for me
0 Votes
Juan Manuel Libera Frómeta posted 2 months ago Admin Answer
We recommend that you telnet from the windows server to the utmstack server.
The error message you are receiving suggests that the Windows Event Log service is not working properly.
As an initial recommendation, we suggest you verify that the necessary ports for Windows Event Logs are open, including port
5044/TCP used to send logs,
1514-1516/TCP used for HIDS agent communications,
55000/TCP used for the HIDS management API, and port
9000/TCP used to connect to the agent manager.
Checking and opening these ports may solve the problem.
If after verifying the ports and opening them the problem persists, please do not hesitate to contact us again so that we can continue to assist you. We will be happy to assist you in any way possible.
0 Votes
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