Agents cannot send logs

Posted about 2 months ago by Joey

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Joey

As you can see from the screenshot, agents are showing connected and I was able to connect and run commands in console. However, agents failed to send logs.




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J

Juan Manuel Libera Frómeta posted 24 days ago Admin Best Answer

Dear user,
To address the issue you're facing with UTMStack, please follow these simplified steps:

1. **Update UTMStack Master:**
Download the latest UTMStack installer and run it again. This will update the UTMStack master to the most recent version.

2. **Reinstall Agents:**
After updating UTMStack, proceed to reinstall the agents. This step ensures that your agents are compatible with the latest UTMStack version.

These actions should resolve the problem you've encountered. If you encounter any difficulties or have further questions, feel free to reach out. We're here to assist you.

Best regards,

Juan Libera

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J

Juan Manuel Libera Frómeta posted 24 days ago Admin Answer

Dear user,
To address the issue you're facing with UTMStack, please follow these simplified steps:

1. **Update UTMStack Master:**
Download the latest UTMStack installer and run it again. This will update the UTMStack master to the most recent version.

2. **Reinstall Agents:**
After updating UTMStack, proceed to reinstall the agents. This step ensures that your agents are compatible with the latest UTMStack version.

These actions should resolve the problem you've encountered. If you encounter any difficulties or have further questions, feel free to reach out. We're here to assist you.

Best regards,

Juan Libera

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T

Tom Mackie posted about 1 month ago

Your agent can't resolve the name gs-utmstack as seen in your last picture

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